Understanding Our Refund Policy
Your Satisfaction Matters
Refund Policy Details
At Aaiah's Farms, we strive to ensure that our customers are completely satisfied with their purchases. Our refund policy is designed to provide clarity on the conditions under which refunds are issued for returned products. To be eligible for a refund, items must be returned within 30 days of the purchase date. The products should be unopened, unused, and in their original packaging.
If the product is defective or damaged upon arrival, please contact our customer service team within 48 hours of receiving the item to initiate the return process. We reserve the right to refuse a refund if the returned item does not meet these criteria. Once we receive the returned product and verify its condition, we will process your refund.
Refunds will be issued to the original payment method used at the time of purchase. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
For items purchased during promotional sales or clearance, refunds may be subject to specific terms, which will be outlined at the time of purchase. We encourage our customers to read the product descriptions and reviews carefully before making a purchase to ensure satisfaction.
Your Satisfaction Matters
Understanding Our Refund Process
At Aaiah's Farms, we are committed to ensuring that you are completely satisfied with your purchase. Our refund policy is designed to provide you with clear guidelines on how to return products and receive refunds.
To be eligible for a refund, items must be returned within 30 days of the purchase date. Products should be unopened, unused, and in their original packaging. If you receive a defective or damaged item, please contact our customer service team within 48 hours of receipt to initiate the return process.
Refunds will be processed within 7 business days after we receive the returned item. If you paid by credit card, the refund will be credited back to the same card. For other payment methods like PayPal or bank transfers, refunds will be processed accordingly.
If you have any questions regarding the status of your refund, please reach out to our customer service team. We are here to assist you and ensure your experience with Aaiah's Farms is positive.
We recommend keeping a copy of your order confirmation and any correspondence regarding your return for your records. Thank you for choosing Aaiah's Farms, where your satisfaction and well-being are our top priorities.